Real answers to the questions first-time BCH clients ask most often.
The easiest way is to send us a WhatsApp message describing what you need. We'll ask a few questions about your business and goals, then provide a detailed quote with timeline and next steps. Most projects start with a quick phone call to make sure we understand exactly what you're looking for.
Not at all. Many clients come to us with just a general idea like "I need a website for my law firm" or "I want to sell products online." We'll help you figure out the specifics through a conversation about your business, your clients, and what you want to achieve.
Yes, absolutely. We provide detailed quotes with no obligation. The quote includes exactly what we'll build, the timeline, total cost, and payment schedule. You can take time to review it, ask questions, or compare with other options before deciding.
Yes, we work with clients across East Africa and beyond. Most of our process works well remotely through WhatsApp, email, and video calls. Payment can be arranged through international transfer or other methods depending on your location.
Our prices vary based on complexity and features needed. Simple websites start around KSh 30,000, while complex systems with databases and user management can be KSh 100,000+. We provide detailed quotes breaking down exactly what's included so you know what you're paying for.
We use a 60/40 payment split. You pay 60% upfront to begin work, then the remaining 40% when the project is complete and launched. Payments are made via Paybill 116519, Account 007417. This protects both you and us while ensuring we can start work immediately.
The prices shown are starting points. Final cost depends on your specific needs, features required, and complexity. A basic law firm website might cost the base price, while adding client portals, document management, or custom integrations will increase the cost.
For projects over KSh 200,000, we can discuss breaking payments into more phases. For example, a complex system might be 40% to start, 30% at midpoint, and 30% at completion. We're flexible on this for substantial projects.
Yes, significantly. A simple website with company information and contact forms typically costs KSh 30,000-60,000. A full system with user accounts, databases, reporting, and business workflows can cost KSh 100,000-500,000+ depending on complexity.
Simple websites usually take 2-4 weeks from deposit to launch. More complex systems take 6-12 weeks. Timeline depends on how quickly you provide content, feedback on drafts, and approve each phase. We'll give you a realistic timeline in your quote.
We need your company information, any existing logos or branding, and content for your pages (text, photos, services offered). If you don't have everything ready, we can work with what you have and add content progressively. Domain name preferences and any specific features you want are also helpful.
Yes, we expect feedback and revisions - they're built into our process. Minor changes and content updates are included. Major changes that require rebuilding sections or adding new features may adjust the timeline and cost, which we'll discuss with you first.
You get a brief training session on updating content, and we provide 6 months of basic support for any technical issues. We also monitor the site for the first month to catch any problems. After that, you can purchase ongoing maintenance or handle updates yourself.
We use PHP and MySQL for the backend, with Tailwind CSS for styling and Alpine.js for interactive features. This is our standard stack across all client projects, which means reliable, fast websites that are easy for us to maintain and update long-term.
Absolutely. Our service categories show common types of sites we build, but we work with all kinds of businesses. Whether you're in agriculture, manufacturing, consulting, or any other field, we can create a website that fits your specific needs and industry.
Yes, we build online stores with product catalogs, shopping carts, and payment integration (M-Pesa, card payments). We can also integrate with existing inventory systems if needed. E-commerce sites typically start around KSh 80,000 depending on the number of products and features required.
Yes, every website we build is mobile-first, meaning it's designed for smartphones and tablets from the ground up. Most of your visitors will likely use mobile devices, so we ensure your site looks great and works perfectly on all screen sizes.
We can arrange both hosting and domain registration for you as part of the project, or work with providers you already have. Most clients prefer us to handle everything so there's one point of contact. Hosting typically costs KSh 10,000-20,000 per year depending on your site's needs.
Our programs are designed for complete beginners who want practical skills. Whether you're a student, career changer, or business owner wanting to understand technology better, the courses start from the basics and build up to job-ready skills.
No prior experience required. Our courses assume you're starting from zero. We cover everything from basic computer skills through to advanced web development. If you can use a smartphone and are willing to learn, you can succeed in our programs.
We offer both options. In-person classes are held at our Nakuru location with hands-on guidance. Online classes use video calls and screen sharing so you can learn from anywhere. Both formats include the same curriculum and support.
You receive a certificate and ongoing support for job searching or freelance work. Many graduates join our network for project referrals. We also provide career guidance and can connect you with potential employers or clients looking for the skills you've learned.
No appointment needed for most services. You can walk in during business hours or send us your documents via WhatsApp for printing, scanning, or typing services. For complex government applications, calling ahead helps us prepare and reduces waiting time.
Bring your original ID, any certificates or documents required for the specific application, and passport photos if needed. We'll scan and upload everything during the application process. If you're unsure what's required, WhatsApp us the type of application and we'll tell you exactly what to bring.
Costs vary by service: printing from KSh 5 per page, document typing from KSh 50 per page, government applications from KSh 100-200 depending on complexity. We'll tell you the exact cost before starting any work. No hidden fees or surprises.
Many services can be done remotely. You can WhatsApp us documents for typing, scanning, or printing, then collect them later or arrange delivery. Government applications requiring your physical presence or biometrics need you to visit, but we handle all the computer work.
Contact us immediately via WhatsApp or phone. If it's a technical issue on our end (bug, server problem, security issue), we fix it at no charge. This is covered under our 6-month support period. We typically respond within a few hours and resolve most issues within 24 hours.
Yes, we offer monthly maintenance packages starting around KSh 5,000 per month. This includes security updates, content changes, technical support, backups, and performance monitoring. It's optional but recommended for business-critical websites or if you prefer us to handle all technical aspects.
Can't find what you're looking for? Send us a message and we'll get back to you with a personal answer.
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